Privacy Policy

Last Updated: December 8, 2024

1. About This Privacy Policy

This Privacy Policy is part of the SKYNODE Terms of Service. All terms, conditions, and terminology are consistent with the Terms of Service, and the Terms of Service are incorporated into this document by reference.

This policy governs the use of the SKYNODE dashboard and associated services provided by JWS TRUST Co., Ltd. ("we," "us," or "our"). It explains how we collect, use, store, and protect your personal information.

2. Children and Minors

As per our Terms of Service, individuals under the age of 18 are not permitted to use SKYNODE services. We do not knowingly collect, solicit, or maintain personal data from anyone under the age of 18.

If we learn that we have collected personal data from an individual under the age of 18, we will delete that information from our database. If you are a parent or guardian and believe your child has provided personal data to us, please contact us immediately.

3. Information We Collect

3.1 Information You Provide

We collect information that you provide when you use our services:

• Account Information: Email address, company name, contact person name
• Authentication Information: PIN code for dashboard access
• Payment Information: Cryptocurrency wallet addresses (BTC, USDT) for receiving payments, and bank account information (for JPY payments if applicable). Payments are made directly to your provided addresses; we do not process payments through third-party payment processors.
• Contract Information: Node hosting agreement details, plan type, contract dates, node IDs

3.2 Information Collected Automatically

When you use the SKYNODE dashboard, we automatically collect certain information:

• Device Information: Operating system, browser type, device type
• Usage Information: Login times, pages viewed, features used
• Network Information: IP address, connection information
• Log Data: Access logs, error logs, transaction logs

3.3 No Third-Party Data Collection

We do not use third-party analytics, advertising, or marketing services. We do not collect information about you from data brokers or other third parties. All information we have about you is either provided directly by you or generated through your use of our services.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide and maintain the SKYNODE dashboard and manage your node hosting services
• Payment Processing: To calculate, process, and track payments for your node hosting services
• Performance Monitoring: To track node performance, workload statistics, and generate accurate payment calculations
• Communication: To send you service-related notifications, payment notifications, and important updates about your contract
• Security: To protect against fraud, unauthorized access, and ensure the security of our services
• Legal Compliance: To comply with applicable laws, regulations, anti-money laundering requirements, and legal processes
• Service Improvement: To maintain and improve the functionality and performance of the SKYNODE dashboard

We do not use your information for advertising, marketing, or promotional purposes.

5. Data Storage

5.1 Local Storage

The SKYNODE dashboard uses browser LocalStorage technology to store certain data locally on your device. This includes:

• Login session information
• Dashboard preferences
• Cached data for performance

You are responsible for using the dashboard on trusted devices only. We recommend clearing your browser data when using shared or public computers.

5.2 Our Servers

We store the following information on our secure servers:

• Account and contract information
• Payment history and transaction records
• Node performance data
• Authentication credentials (encrypted)

5.3 Data Location

Your data is stored in data centers located in Paraguay and may be transferred to other jurisdictions as necessary to provide our services. By using our services, you consent to this transfer.

6. How We Share Your Information

We share your information only in the following circumstances:

6.1 Service Providers

We may share your information with limited third-party service providers who assist us in operating the SKYNODE dashboard:

• Cloud hosting and infrastructure providers
• Authentication and security services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not use third-party payment processors, advertising platforms, or marketing services.

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Requests from government or regulatory authorities
• Investigations of fraud or illegal activity
• Protection of our legal rights or those of third parties

6.3 Business Transfers

If JWS TRUST Co., Ltd. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

6.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

7. Cryptocurrency and Blockchain

Important Note About Blockchain Transactions:

If you receive payments in cryptocurrency (BTC or USDT), your wallet address and transaction information will be recorded on public blockchain networks. Once information is written to a blockchain:

• It becomes publicly accessible and permanently recorded
• It cannot be deleted, modified, or made private
• Anyone can view transaction history associated with your wallet address

We have no control over blockchain networks and cannot delete or modify information recorded on them. This may affect your ability to exercise certain privacy rights (such as the right to erasure) with respect to blockchain data.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (including tax and accounting requirements)
• Resolve disputes and enforce our agreements

Typically, we retain:

• Account information: For the duration of your active account plus 7 years after closure (for legal and tax purposes)
• Payment records: For 7 years after the transaction date
• Usage logs: For 2 years

You may request deletion of your personal information by contacting us. Please note that we may be required to retain certain information for legal purposes, and information recorded on blockchain networks cannot be deleted.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

10.1 Right to Access

You have the right to request access to the personal information we hold about you.

10.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

10.3 Right to Erasure

You have the right to request deletion of your personal information, subject to certain exceptions (such as legal retention requirements and blockchain data limitations).

10.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances.

10.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

10.6 Right to Object

You have the right to object to the processing of your personal information in certain circumstances.

10.7 Right to Withdraw Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

11. International Data Transfers

JWS TRUST Co., Ltd. operates in Paraguay, and your information may be transferred to, stored in, and processed in Paraguay or other countries where our service providers operate.

These countries may have data protection laws that differ from those in your country of residence. By using our services, you consent to the transfer of your information to these countries.

12. Data Storage Technology

The SKYNODE dashboard uses minimal tracking technologies:

• Local Storage: To store your login session and dashboard preferences locally in your browser
• Session Management: To maintain your authenticated session while using the dashboard

We do not use:

• Third-party advertising cookies
• Analytics or tracking scripts
• Marketing or behavioral tracking tools
• Social media tracking pixels

All data storage is strictly functional and necessary to operate the dashboard.

13. Third-Party Links

The SKYNODE dashboard may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by:

• Posting the updated policy on the SKYNODE dashboard
• Sending you an email notification
• Displaying a prominent notice in the dashboard

Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

16. Specific Regional Provisions

16.1 For European Union / EEA Users (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• The right to lodge a complaint with your local data protection authority
• The right to object to automated decision-making
• Enhanced transparency about data processing

Our legal basis for processing your personal information includes:

• Contract Performance: Processing necessary to perform our contract with you
• Legal Obligations: Processing required to comply with legal requirements
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where you have provided explicit consent

16.2 For California Users (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

We do not sell your personal information to third parties.

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